Digital Repair Orders

Streamline Your Service Operations

Optimized workflow across Customer, Services + Parts Picker, Inspection, Notes, and Billing with status tracking, email invoicing, and robust error handling. Assign techs, track statuses, set due dates, record payments, and print estimates—fast, consistent workflows.

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Live Product Walkthrough

Watch: Create & Complete a Repair Order in 60 Seconds

See how fast intake, service picking, split payments, and invoicing really are in Sayyara.

Create and Complete a Repair Order in SayyaraWatch on YouTube

Universal Search

Instant lookup for customers or vehicles by phone number, name, license plate, VIN, or email address.

Catalog-Fed Line Items

Pull predefined labor operations and in-stock inventory directly into the RO to eliminate repetitive typing.

Split Payments & Custom Dates

Collect multi-method payments (cash, card, check) and record custom transaction dates for back-office accuracy.

Instant Email & Print

One click delivers clean, branded invoices straight to customer email or prints directly for counter hand-off.

Tech-Friendly Repair Orders

Move seamlessly from intake to billing. Save progress, handle errors gracefully, and finalize with email invoices.

Streamlined Workflow

Customer, Services + Parts Picker, Notes, and Billing for a complete workflow.

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Tech-Friendly Repair Orders

Assign techs, track statuses, set due dates, record payments, and print estimates—fast, consistent workflows.

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Billing & Payments

Record payments and reconcile totals with ease.

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Email Invoices

Send well-formatted invoices directly in email.

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Why Choose Digital Repair Orders?

See the immediate impact on your business operations and customer satisfaction.

Streamlined Workflow
Customer, Services + Parts Picker, Inspection, Notes, and Billing
Tech-Friendly Repair Orders
Tabular view with techs, statuses, due dates, and payments
Status Tracking
Status badges with guided next/back navigation and email invoicing
Billing & Payments
Record payments and reconcile totals with ease
Tax Overrides (US)
Flexible labor and parts tax overrides for US shops
Email Invoices
Send well-formatted invoices directly in email

How It Works

Simple steps to transform your service operations

Annotated kanban board showing repair order statuses
Kanban status board for quick triage
Annotated repair order view with services, notes, and billing
Detailed repair order view with line items
Invoice with line items, taxes, and totals
Invoice summary for quick printing
Email invoice preview sent to customers with totals and payment details
Email invoice sent to customers (click to expand)
1

Create Repair Order

Input customer and vehicle details, describe the work needed, and set pricing

2

Track Progress

Update status as work progresses, with automated customer notifications

3

Complete & Invoice

Mark as complete and automatically generate professional invoices

Frequently Asked Questions

How do digital work orders improve efficiency?
Everything is in one place—customer info, services, parts, and notes. No more paper tickets or switching between systems.
Can I track job status in real-time?
Yes. The kanban board shows every job's status at a glance—pending, in-progress, awaiting parts, or complete.
Do invoices generate automatically?
Yes. When a repair order is marked complete, a professional invoice is generated instantly and can be emailed to customers.
Can technicians update job status from their phone?
Yes. The mobile-friendly interface lets technicians update job status, add notes, and capture photos right from the bay.

Ready to Streamline Your Operations?

Start managing repair orders more efficiently with automated workflows and status tracking.

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No credit card required • Unlimited users • Free data migration