Digital Vehicle Inspections

Show, Don't Just Tell

Capture photos and videos with technician notes so customers understand what's needed and approve more work. DVIs build trust and help customers make faster decisions.

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Live Feature Walkthrough

Watch: Fast Tire Condition & Tread Depth Inspections

See how quick and easy it is to log tire tread measurements, DOT codes, and condition wear patterns during inspections.

Tire Conditions and Inspection Walkthrough in SayyaraWatch on YouTube

32nds Tread Depth Tracking

Rapidly record tread depth numbers across all 4 wheels plus spare with instant color-coded safety indicators.

DOT & Brand Records

Log tire brand, size, model, and DOT manufacturing date to protect your shop and ensure safety standards.

Visual Customer Justification

Show vehicle owners undeniable proof when tires are worn, cupped, or alignment adjustments are needed.

Photos & Video
Evidence customers understand
Capture images or short video clips that highlight wear, leaks, or broken components. Visual proof builds trust.
Technician Notes
Simple language, no jargon
Provide clear observations and recommended actions so customers know what's urgent and what can wait.
Faster Approvals
Higher ticket value
When customers can see the issue, they approve more work — boosting revenue and customer satisfaction.

Why DVIs Work

Higher Approval Rates
DVIs help customers understand recommendations and approve more work
Better Reviews
Transparency and visual proof lead to happier customers and better reviews
Build Trust
Show customers exactly what needs attention with photos and clear explanations
Higher Approval Rates
Visual evidence helps customers understand and approve necessary repairs faster

Reported Outcomes

Vendor-reported benchmarks suggest DVIs can lift average repair order value after adoption. Use these as directional guidance, not guarantees.

15-30%

Average repair order lift reported after DVI adoption.

20%+

ARO lift cited in DVI vendor benchmarks.

Sources: AutoVitals, Cinch guest post. Results vary by shop.

How It Works

Technician inspection capture with checklist statuses
1. Technician performs inspection
Detailed inspection review with recommendations and statuses
2. Admin reviews and sends to customer
Customer view of inspection with findings and recommendations
3. Customer reviews and approves
Long-form inspection report with grouped findings
Inspection report preview (click to expand)
1
Inspect
Technician performs inspection and captures photos/videos of issues found
2
Document
Add clear notes explaining each issue in simple, customer-friendly language
3
Share
Send DVI to customer via email or portal with red/yellow/green status indicators
4
Approve
Customer reviews visual proof and approves recommended work instantly

Frequently Asked Questions

How long does a DVI take?
Most DVIs take 5-10 minutes per vehicle. Technicians capture photos/videos while performing the inspection, then add quick notes explaining each issue.
Do customers really approve more work with DVIs?
Yes. When customers can see visual proof, they better understand why repairs are needed, which often leads to higher approval rates.
What equipment do I need?
Just a smartphone or tablet. Technicians use their existing devices to capture photos and videos. No special cameras or equipment required.
Can customers view DVIs on their phone?
Absolutely. DVIs are sent via email and accessible through the customer portal on any device. Customers can review photos, videos, and recommendations anytime, anywhere.

Start Getting Faster Approvals with DVIs

Join shops across North America earning more revenue and better reviews with digital vehicle inspections.

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No credit card required • Fast setup • Free data migration